Last Updated: April 20, 2025
At Organic Urban Reap, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.
Information We Collect
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or contact us.
- Non-Personal Information: IP address, browser type, device information, and website usage data (via cookies and analytics tools like Google Analytics).
- Cookies: We use essential cookies for site functionality and optional cookies for analytics and marketing. You can manage preferences via our cookie banner.
How We Use Your Information
- Process and fulfill orders, including shipping and payment.
- Send order confirmations, updates, and promotional emails (with your consent).
- Improve our website and personalize your experience.
- Analyze site performance and user behavior.
How We Share Your Information
Third Parties: We share data with trusted partners like payment processors (e.g., Stripe), shipping providers, and analytics services (e.g., Google Analytics) to fulfill orders and improve services. These partners are bound by strict confidentiality agreements.
Legal Requirements: We may disclose data if required by law or to protect our rights.
Data Security
We use encryption, firewalls, and secure servers to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
Your Rights
- Access, Correct, or Delete: Request access to, correction of, or deletion of your personal data by contacting us.
- Opt-Out: Unsubscribe from marketing emails or opt out of non-essential cookies via our cookie banner.
- GDPR/CCPA Compliance: If applicable, you have rights to data portability and to not have your data sold.
Data Retention
We retain personal data only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.
Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices.
Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect data from minors.
Contact Us
For questions or to exercise your rights:
Email: support@organicurbanreap.com
We may update this policy to reflect legal or operational changes. Check this page for the latest version.